Terms of service

Terms of Service

Last Updated: October 25, 2026

Welcome to Edelweiss Scrubs!

These Terms of Service govern your use of our website and purchases made through our online store.

By accessing our website or purchasing our products, you agree to these terms.

Please review them carefully before using our services.

1. General Information

This website is operated by Edelweiss Scrubs LLC.

Throughout the site, the terms "we," "us," and "our" refer to Edelweiss Scrubs LLC.

We offer this website, including its information, products, and services, subject to these Terms of Service.

2. Products and Availability

We strive to provide accurate descriptions, photographs, sizing information, and product details.

However, product colors may appear slightly different depending on your device's display settings.

Product availability may change without notice.

We reserve the right to discontinue products or limit quantities when necessary.

3. Pricing and Payments

All prices displayed on our website are listed in U.S. dollars unless otherwise indicated.

Applicable taxes and shipping charges will be calculated and displayed during checkout.

We reserve the right to correct pricing errors and update product prices.

If a pricing error affects an order, we will contact the customer regarding the available options before proceeding.

4. Orders

After placing an order, you may receive an order confirmation email.

An order confirmation does not guarantee that every item is available for fulfillment.

If an item becomes unavailable or an order cannot be fulfilled, we will contact you regarding the available options, including an applicable refund.

5. Shipping and Delivery

Orders are generally processed within 1–2 business days.

Standard domestic shipping typically takes an additional 3–7 business days.

Domestic orders of $50 or more qualify for free standard shipping.

Orders below $50 are subject to a $5 standard shipping fee.

Delivery estimates may vary due to circumstances outside our control.

Please review our Shipping Policy for additional information.

6. Returns, Exchanges, and Refunds

We accept eligible returns and exchanges within 30 days of delivery.

Items must be unworn, unwashed, and have their original tags and labels attached.

Approved refunds are issued to the original payment method.

Please review our Returns & Refunds Policy for complete information.

Nothing in these terms limits rights that cannot legally be excluded under applicable consumer protection laws.

7. Website Use

By using our website, you agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website functionality or security.
Submit fraudulent orders or misleading information.
Use automated systems to disrupt website operations.
Copy or misuse website content in violation of applicable intellectual property rights.

8. Intellectual Property

The Edelweiss Scrubs name, branding, original photographs, product descriptions, and other original website materials may be protected by applicable intellectual property laws.

You may not reproduce or commercially distribute protected materials without appropriate authorization.

9. Third-Party Services

Our website may use third-party services to support payments, shipping, and other shopping features.

These services may operate under their own terms and privacy policies.

We encourage customers to review those policies when appropriate.

10. Disclaimer and Liability

We make reasonable efforts to keep our website accurate, secure, and available.

However, temporary interruptions, technical errors, or inaccuracies may occasionally occur.

To the extent permitted by applicable law, Edelweiss Scrubs LLC is not responsible for losses resulting from circumstances outside its reasonable control.

Nothing in these terms excludes or limits liability where doing so would be prohibited by law.